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Privacy Policy

SEJA holidays,

1. Introduction

Welcome to Seja Holidays (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website www.sejaholidays.com (“Site”).

This Privacy Policy complies with:

  • Applicable privacy laws in the United States

  • The Australian Privacy Act 1988 and the Australian Privacy Principles (APPs)

By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following personal information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Postal or billing address

  • Account login details (if applicable)

  • Payment and transaction information (processed securely by third-party payment providers)

  • Travel preferences or booking details

  • Information submitted via forms, emails, or customer support

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Referring pages

  • Pages visited and time spent on our Site

  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

  • Analytics providers

  • Advertising platforms

  • Social media networks (if you interact with us there)

  • Payment processors

  • Travel service providers or partners (if applicable)

3. How We Use Your Information

We may use your information to:

  • Provide and manage bookings, services, and customer support

  • Improve our website, products, and services

  • Process payments and transactions

  • Communicate with you regarding inquiries or bookings

  • Send updates, promotions, or marketing communications (when permitted)

  • Conduct analytics, advertising, and performance monitoring

  • Prevent fraud or unauthorized activity

  • Comply with legal obligations in the United States and Australia

4. Legal Bases for Processing (Australia & International Users)

For users in Australia, we handle personal information in accordance with the Australian Privacy Principles (APPs), including the collection, storage, access, correction, and disclosure of personal information.

For users in the United States and other regions, we rely on:

  • Your consent

  • The performance of a contract (e.g., travel booking)

  • Legitimate business interests

  • Legal compliance

5. Sharing and Disclosure of Information

We may share your information with:

  • Service providers (hosting, analytics, marketing, customer support, payment systems)

  • Travel partners and suppliers (airlines, hotels, tour operators, booking systems, etc.)

  • Business affiliates or subcontractors

  • Legal or regulatory authorities when required by law

We do not sell personal information.

For Australian users, any overseas disclosure of personal information is managed in accordance with APP 8 (Cross-border Disclosure).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Improve user experience

  • Analyze website traffic

  • Support advertising and marketing campaigns

You may manage or disable cookies through your browser settings, though doing so may affect Site functionality.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide and support our services

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Maintain business and financial records

8. Your Privacy Rights

8.1 Rights for U.S. Users

Depending on your state, you may have rights to:

  • Access personal information

  • Request deletion

  • Correct inaccurate information

  • Opt out of certain data sharing

If you want additional rights for California (CCPA/CPRA), I can include those.

8.2 Rights for Australian Users (APP Rights)

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated information

  • Make a privacy complaint, which we will respond to promptly

To exercise any of these rights, contact us at inquiry@sejaholidays.com.

9. Data Security

We take reasonable technical, administrative, and physical measures to protect your personal information.
However, no online transmission or storage method is completely secure.

10. International Data Transfers

As we operate in both the United States and Australia, your information may be stored or processed in either region.

We ensure cross-border transfers comply with:

  • The Australian Privacy Principles (including APP 8)

  • Applicable U.S. privacy and consumer protection laws

  • Industry-standard security protocols

11. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the content or privacy practices of those sites.

12. Children’s Privacy

Our services are not intended for individuals under 13 years old, and we do not knowingly collect information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly.
Changes become effective when posted on this page.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Seja Holidays
Email: info@sejaholidays.com
Website: www.sejaholidays.com

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